RETURN AND EXCHANGE CONDITIONS
1) CAN I CANCEL MY ORDER?
Is now the time to part with the product you bought with love? This made us very sad! However, 15 days to make you happier
You can cancel your order including the box and packaging. If you cancel your order, you will be charged
We can instantly add points to your account, or we can add points to your account for your purchases within the framework of the bank's return conditions.
We can refund it to your card. The return period covers the period between the date you placed your order and the date your cargo arrived.
2) IS RETURN SHIPPING FREE?
We have good and bad news: Good news; Via ARAS cargo: 2108954551330
to the return address using the shipping number.
You can send it. Bad news; Returns sent via other cargo
Shipping fees are not covered by Quzu.
3) HOW DO I RETURN THE PRODUCT?
We've made this as easy as we can for you.
*The product must be unused, its label must not be removed and it must not lose its resalable feature.
*Products that are not accepted for return include Earrings, Necklaces, Bracelets, Rings, Swimsuits, Bikini, Buckles, Masks and Body Suits. Hygiene of these products
Returns are not accepted.
*The return of the products you purchased by taking advantage of our campaigns will be charged at the standard fee if the conditions of the campaign are broken.
will be evaluated. You can get detailed information about the return of the products you purchased from the campaign from our WhatsApp support line at 0542 676 78 98.
*Your return period is 15 days from the invoice date.
*After your products reach our return warehouse, standard procedures are applied and your refunds are transferred to your bank.
*After your returned products reach us, a refund will be made within 2 days. Depending on your bank
It will be transferred to your account within 3 to 7 business days.
*We only accept returns to our address below. Products sent outside this address are not accepted.
Our return address: Gençosman neighborhood Davutpaşa 1.cadde NO: 42/A Güngören/İstanbul
4) SO CAN I SEND THE PRODUCT I WANT TO RETURN TO SOMEONE ELSE AS A GIFT?
This is female power! We always support sharing. All you have to do is call our call center (0850 333 78 98).
From our WhatsApp Support line (0542 676 78 98) or by email (firstname.lastname@example.org) new delivery address
Just forward it.